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Published on
November 11, 2020

Improve the metrics that matter by using AI to help agents

Rachel Knaster

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back to blog
Published on
November 11, 2020

Improve the metrics that matter by using AI to help agents

Rachel Knaster

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About the author

Rachel Knaster

Rachel Knaster, Chief Product Officer, ASAPP

Rachel Knaster is the Chief Product Officer at ASAPP where she gets to work with a team of brilliant researchers and engineers, and exceptional customers to bring our vision to life while delivering incredible results. Rachel was previously at IBM Watson where she had an early opportunity to work with some of the world's largest companies on how to leverage emerging AI capabilities. She first developed an interest in technology while majoring in Computer Science at Harvard.

Improve the metrics that matter by using AI to help agents

Authors: 
Rachel Knaster

Rachel Knaster, Chief Product Officer, ASAPP

Rachel Knaster is the Chief Product Officer at ASAPP where she gets to work with a team of brilliant researchers and engineers, and exceptional customers to bring our vision to life while delivering incredible results. Rachel was previously at IBM Watson where she had an early opportunity to work with some of the world's largest companies on how to leverage emerging AI capabilities. She first developed an interest in technology while majoring in Computer Science at Harvard.

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