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Published on
November 11, 2020
back to blog
Published on
November 11, 2020
Improve the metrics that matter by using AI to help agents
About the author
Rachel Knaster
Rachel Knaster, Chief Product Officer, ASAPP
Rachel Knaster is the Chief Product Officer at ASAPP where she gets to work with a team of brilliant researchers and engineers, and exceptional customers to bring our vision to life while delivering incredible results. Rachel was previously at IBM Watson where she had an early opportunity to work with some of the world's largest companies on how to leverage emerging AI capabilities. She first developed an interest in technology while majoring in Computer Science at Harvard.
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