A fully conversational generative AI voice and chat agent.
Address agent productivity, low digital adoption, and insights limitations.
Transcribe every call with the world's most accurate speech-to-text technology.
Automate call summaries for all your customer interactions.
Improve agent productivity with automated responses.
We are honored to be named not only a leader in The Forrester Wave™: Digital Customer Interaction Solutions, Q2 2024 report, but to be called “this market’s undisputed leader in AI-led innovation.”
Improve support with real-time agent assistance for faster resolutions and better performance.
Boost productivity by automating simple tasks and supporting agents in complex conversations.
Unlock insights from customer calls with real-time speech analytics, improving transcription accuracy and agent performance.
Reduce churn with AI-powered tools that automate tasks, support complex interactions, and provide real-time insights to improve their performance.
Analyze detailed workflows and interactions to identify and automate repetitive tasks for increased efficiency.
Enhance sales productivity with ASAPP by automating tasks, providing real-time insights, and intelligent sales assistance.
Enhance customer service with real-time quality management, featuring live dashboards, automated notes, and activity analysis.
Improve CSAT with GenerativeAgent™ handling queries and AutoSummary™ providing sentiment analysis, reducing training costs and turnover.
About ASAPP
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Join Guest Speaker, Forrester Senior Analyst Christina McAllister, for a research-based perspective on AI in CX and a discussion with Ted Burke, VP of Product Management at ASAPP, on how Generative AI may reshape CX infrastructure and how to prepare for the change.
GenerativeAgent™, a fully conversational generative AI voice and chat agent that you can trust to represent your brand, has arrived. Get the livestream of our launch event here.
Michael Lawder is Customer Experience Officer at ASAPP.
