AI Native® technology creates opportunities for significant optimization in the contact center. Watch now

Understanding the level of an AI system can help predict how the system will change over time – whether it will continuously improve, remain the same, or even degrade. Read more

End-to-end architecture improves the scalability and performance of machine learning models for speech transcription to serve enterprise contact center needs better. Read more

AI services should grow with your business. Learn how ASAPP scales to meet your needs, from deployment to continued refinement and expansion. Watch now

Unlock insights to answer any business question. ASAPP offers customers access to an unparalleled breadth of data. Watch now

Task-oriented dialog elevates AI for the contact center, providing a much richer view of what’s happening so agents can more efficiently serve customers’ needs. Watch now

How do you identify the right workflows to automate in the contact center? And quickly implement them? ASAPP was awarded a patent for the technology to meet this challenge. Read more

On the path to real-time speech sentiment analysis, new ASAPP research achieves training efficiency gains with transfer learning between spoken and written language domains. Read more

Rather than maintaining multiple ASR models that work under varying time constraints or conditions, new ASAPP research introduces a single multi-mode model that can dynamically adjust to different scenarios. Read more

In pursuit of our mission to enhance human performance and automate the world’s workflows, ASAPP is releasing one of the largest annotated datasets for clinical NLP. Read more