AI Research at ASAPP

Our research team has a clear focus: We’re advancing AI to augment human activity to address real-world problems for enterprises. Our current agenda includes significant work in the area of customer care. It’s an area with many problems and a wealth of data—an ideal place to innovate and apply artificial intelligence and machine learning. Through our research in task-oriented dialog, natural language processing, and speech recognition we enable high-impact performance gains for consumer companies. That’s not only meaningful for those companies, but for all of us as consumers as well.