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Drive higher sales with AI-powered digital messaging interactions

ASAPP - Drive higher sales with AI-powered digital interactions

Meet the full revenue opportunity available to you with a sound digital strategy. Empower your sales agents to engage prospects in a way that’s both highly personalized and highly efficient. They’ll close more often and at higher dollar value to feed your growth.

ASAPP - Drive higher sales with AI-powered digital interactions

ASAPP Customer Experience Performance (CXP) fuels the success of your digital sales program

ASAPP - Prioritize attention on prime prospects

Prioritize attention on prime prospects – those who are most likely to buy. Machine learning models predict who they are and place them highest in the queue.

ASAPP - Prioritize attention on prime prospects
ASAPP - Increase agent sales efficiency with AI-driven suggestions
ASAPP - Increase agent sales efficiency with AI-driven suggestions

Increase agent sales efficiency with AI-driven suggestions of the right things to say and do at just the right time – even as they handle multiple conversations at once. Use the power of AI to manage concurrency intelligently.

ASAPP - Meet customers where they want to meet – on mobile or web

Meet customers where they want to meet – on mobile or web – and provide asynchronous communication, so they can step away and come back without starting all over, like they do when messaging with friends.

ASAPP - Meet customers where they want to meet – on mobile or web
ASAPP - Greet website visitors at the right time – and with the right context to be helpful
ASAPP - Greet website visitors at the right time – and with the right context to be helpful

Greet website visitors at the right time – and with the right agent who has the right context to be helpful. This works much better than deploying a pesky bot “salesperson” to simply follow them around the virtual store.

ASAPP - Give managers real-time performance visibility across queues

Give managers real-time performance visibility across queues. Identify agents needing help and provide instant coaching. Get comprehensive historical reporting and analysis, too.

ASAPP - Give managers real-time performance visibility across queues
ASAPP - Agent coaching alerts in real tine
ASAPP - Reduce costs and serve customers better

Quickly drive traffic from voice to highly effective digital engagement using proven methodology. Reduce costs and serve customers better.

Measure your success with the right KPIs for an asynchronous and multi-channel deployment.

ASAPP - Measure your success with the right KPIs for an asynchronous and multi-channel deployment.
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