[Webinar] Learn how Assurant is scaling AI in the contact center
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Enterprise Connect Logo
March 17-20
Orlando, FL

We’re excited to see you at the #1 CX event in North America

Our team couldn’t be more excited to be back at the premier event for enterprise communications and collaboration. Join us to explore the latest trends, tech, and solutions shaping the future of CX. Stop by booth, 718 and grab a pretzel and drink on us, and chat about CX automation with our team.

Join us at Enterprise Connect

About the event

Enterprise Connect is the largest communications, collaboration and CX Conference and Expo in North America. We're dedicated to providing you with cutting-edge strategies, innovative tools, and actionable insights to confidently lead technology migration and drive digital transformation in an AI-driven world. Join over 5,000 like-minded peers building frameworks for CX, AI, and communication strategies that drive real results. You’ll walk away with rich learning experiences, invaluable connections, business opportunities, and inspiration.

Explore the agenda
What we're up to

Visit booth 718 and experience GenerativeAgent®

During expo hall hours

Connect with our team

Experience our AI solutions

Meet the team on the expo floor

The ASAPP team will be on the expo floor at booth 718 and ready to show you how AI improves customer care with voice, chat, and self service support. You'll be able to see all of our AI solutions in action.

  • GenerativeAgent: A fully conversational generative AI voice and chat agent.
  • ASAPPMessaging: Address agent productivity, low digital adoption, and insights limitations.
  • AutoTranscribe: Transcribe every call with the world's most accurate speech-to-text technology.
  • AutoSummary: Automate call summaries for all your customer interactions.
  • AutoCompose: Improve agent productivity with automated responses.

Meet the team

Andy O'Brien
VP, Financial Services Sales

Lance Child
Director, Strategic Accounts

Justin Mulhearn
Director, Solutions Engineering

Austin Gladfelter
Senior Solutions Engineer, ASAPP

What can ASAPP do for you?

GenerativeAgent® is the most capable customer service AI agent you’ve ever met. It resolves complex customer issues on its own over voice or chat. Using an innovative human-AI collaboration model, if it gets stuck, it asks a human for help - without making the customer start over.

Faster service for your customers

GenerativeAgent is on duty 24/7 and scales instantly to meet demand.

First contact resolution

Shorter queues for your agents

Save your human agents for higher-value interactions.

Graph showing a 49% increase in self-service.

Self-service increase

Lower costs for your contact center

Gain limitless capacity to serve customers without increasing costs.

Graph showing a 77% cost reduction per chat.

Cost reduction per chat

GenerativeAgent® communication visualisation.