Everyone will be showcasing AI.
Not everyone will showcase resolution.
See the difference between AI that answers and AI that resolves. Real issues, real time, no script — leave with a blueprint for agentic AI at scale, the market data to back your next investment, and a frozen mocktail for the road.
+330%
Return on investment. Measurable. Auditable. Real.
$9.8M
Annual savings per deployment. Not a projection — a result.
72%
Decrease in time to resolution. Your agents freed for what matters.
+12
Point increase in CSAT. Customers notice when things actually get fixed.
+192MM
Customer service interaction.
The future of CX is AI you can trust to resolve.
We didn't add trust to our roadmap. We built from it. That means no dead ends, no blind handoffs, no hoping the AI does the right thing. Just a platform designed from day one around what enterprises actually need: AI they can trust with their brand, their customers, and their outcomes.
Agentic AI, right now.
See it live. Hear what comes next.
🛡️Restoring Customer Trust: New Standards For Personalization, Security, and Proactivity
Chris Arnold, VP of CX Strategy at ASAPP, takes the stage for the CCW Market Study launch, unpacking the data behind where enterprise CX is headed, what's driving the shift to agentic AI, and what it actually takes to measure outcomes when software makes decisions, not just suggestions.
🏆 CCW Excellence Awards Finalist
ASAPP has been named a finalist for Cloud-Based CX Solution of the Year at the 2026 CCW Excellence Awards. Join the ASAPP team Tuesday evening as the industry crowns its best — and we find out if we're taking home Cloud-Based CX Solution of the Year. Good luck to all the finalists.
📈From Routing to Resolving: EchoStar's Blueprint for the Agentic Enterprise
Most enterprises are still piloting AI in their contact centers. EchoStar made a different call. They dramatically increased their AI investment in CX, not to deflect more calls, but to rebuild how a $15 billion company serves 16.5 million customers. The destination: 85% self-service. The strategy: agentic AI at the center of every interaction.
EchoStar executives Christina Sansone and Tim Baylus join ASAPP to share what that architecture actually looks like in production. No highlight reel. No pilot results. Production at scale.
A live demo that resolves. A drink on us.
An agent you build yourself.
Forum Ballroom · Booth #1127 · June 24–25
Build an Agent. See It Work.
Show up. Roll up your sleeves. In this hands-on experience, you'll build a production-ready voice agent from scratch with one of our Solutions Engineers — defining its persona, connecting it to real systems, and testing it live before you leave the room.
It's not a talk about what AI could do for your contact center. It's the moment you stop wondering and start building. And you'll leave with something most people in this industry are still waiting on: an agent that actually works.
Call In. Order a Drink.
Pick up your phone. Call our number. A live ASAPP voice agent will take your frozen drink order, handling your request, managing customizations, and confirming your pickup at Booth #1127, all without a human on the other end.
It's not a demo. It's the product, doing its job. And after one call, you'll understand exactly why your customers notice the difference.
The Menu:
🥤 The Frappé-sonal Agent
Frozen Latté with Café Bustelo, vanilla bean, caramel & chocolate
🥭 First Mango Resolution
Mangonada with mango, lime & Chamoy
🍋 Freshly Squeezed Automation
Frozen Lemonade with optional boba
CXP sits on top of everything you have now
Even if it's not AI-ready.
CXP eliminates point solutions that only solve part of the problem. Built upon your existing tech stack, it uses the systems and workflows you already know and love.
No rip-and-replace. The result is faster resolution, lower cost to serve, and a dramatically better customer experience.
End-to-End Resolution
CXP connects AI directly to your enterprise systems so transactions execute, policies validate, and requests reach full resolution — in one workflow, without handoffs.
Governed AIExecution
Monitor performance, enforce policy, and manage rollout with full visibility into every AI decision. Scale automation responsibly — without losing control.
AI + Human Collaboration
When AI reaches its limits, CXP embeds human agents directly into the interaction via Human-in-the-Loop(HILA) — shared execution, not escalation. Less cost, more resolution.
Compounding Performance
Every interaction generates structured insight that improves AI precision, increases consistency, and surfaces trends for CX leadership. Performance compounds over time.
Don’t wait until you get there. Book a meeting in advance and skip the line
Two days on the expo floor goes fast. The teams who book in advance get dedicated time with our solutions engineers and a personalized demo on their use case. It's a busy two days. The teams with a meeting already on the calendar tend to make the most of it.
Complete the form to reserve your time with the ASAPP team at Booth #1127.
