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Crafts quality agent responses for digital messaging
Analyzes agent activity in depth, identifies ways to streamline
Creates high-quality disposition notes automatically
Automates time-consuming tasks for agents during interactions
Delivers highly accurate speech-to-text transcription
Provides real-time visibility, tools to guide agent performance
Learns, analyzes, and automates agent workflows
Advances digital messaging using the power of AI
Serves as the foundation for all AI Services and CX Applications with research-driven AI Native® technology at the core
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Vodafone engages ASAPP to deliver better customer experiences
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