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ASAPP—Macario Namie

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What’s so different about the ASAPP approach to customer experience?

Macario Namie, Chief Marketing Officer, ASAPP

ASAPP - Learning to recommend what agents should do

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Learning to recommend what agents should do

Chris Fox, Staff Machine Learning Engineer

ASAPP—The False Imperative of Customer Service Automation

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The false imperative of customer service automation

Macario Namie, Chief Marketing Officer, ASAPP

ASAPP—How to Improve Throughput by Increasing Concurrency

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How to improve throughput by increasing concurrency

Mike Friedman, Head of Business Operations, ASAPP

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