Workflows

ASAPP—Rachel Knaster

Automation or agent? A fluid mix gets best results.

Integrate AI-driven automation seamlessly into agent workflows for higher productivity, greater customer satisfaction. Watch now

Rachel Knaster
Rachel Knaster

Chief Product Officer, ASAPP

ASAPP—Rachel Knaster
ASAPP—What’s wrong with an automation vs human approach?

What’s wrong with an automation vs human approach?

Revolutionary thinking drives high-impact results. Here’s why automation should be used to empower human agents, not replace them. Watch now

Judith Spitz
Judith Spitz, PhD

Advisor, ASAPP

ASAPP—What’s wrong with an automation vs human approach?