Voice of the Customer

ASAPP—Why companies who want true VoC need to engage the power of AI

Why companies who want true VoC need to engage the power of AI

Engage the power of AI to get rich voice of the customer (VoC) insight that you can act on right now. Build loyalty and grow CLV. Read more

Michael Lawder
Michael Lawder

Chief Experience Officer, ASAPP

ASAPP—Why companies who want true VoC need to engage the power of AI
ASAPP—Time to rethink customer service

It’s time to rethink customer service

New technology makes old compromises unnecessary. Here’s insight on the future of CX—where high efficiency and great customer experience coincide. Read more

Michael Lawder
Michael Lawder

Chief Experience Officer, ASAPP

ASAPP—Time to rethink customer service