Transcription
Generic transcription models yield generic results
Get more value from speech transcription, with ML models tuned specifically to your business. Analyze every call in real time—and take immediate action on insights. Watch now
Macario Namie
Chief Marketing Officer, ASAPP
Reducing the high cost of training NLP models with SRU++
Highly expressive and efficient neural models can be designed using SRU++ with little attention computation needed. Read more
Tao Lei, PhD
Research Leader and Scientist at ASAPP
The hidden ways AI-driven speech transcription and analytics improve CX performance
Learn how real-time transcription and analysis of every interaction can help you transform contact center performance and improve customer satisfaction, with actionable insights into both. Read more
Chris Arnold
VP, Contact Center Strategy, ASAPP
The consumer is the ultimate winner in the race for accuracy in speech recognition
ASAPP Research takes the lead, moving ahead of Google, with 98.25% ASR accuracy. Consumer companies and the customers they serve are the real winners. Read more
Kyu Han, PhD
Director of Speech Modeling, ASAPP
Fast, accurate transcription and analytics can transform your business
Real-time highly accurate transcription that feeds analytics for immediate action can significatly improve CX performance and customer satisfaction. Watch now
Tao Ma, PhD
VP of Language Technology group at ASAPP