Transcription

ASAPP—Macario Namie

Generic transcription models yield generic results

Get more value from speech transcription, with ML models tuned specifically to your business. Analyze every call in real time—and take immediate action on insights. Watch now

Macario Namie
Macario Namie

Chief Marketing Officer, ASAPP

ASAPP—Macario Namie
ASAPP—Reducing the High Cost and Carbon Footprint of Training NLP Models With SRU ++

Reducing the high cost of training NLP models with SRU++

Highly expressive and efficient neural models can be designed using SRU++ with little attention computation needed. Read more

Tao Lei
Tao Lei, PhD

Research Leader and Scientist at ASAPP

ASAPP—Reducing the High Cost and Carbon Footprint of Training NLP Models With SRU ++
ASAPP—The Hidden Ways AI in Transcriptions and Speech Analytics Transform CX

The hidden ways AI-driven speech transcription and analytics improve CX performance

Learn how real-time transcription and analysis of every interaction can help you transform contact center performance and improve customer satisfaction, with actionable insights into both. Read more

Chris Arnold
Chris Arnold

VP, Contact Center Strategy, ASAPP

ASAPP—The Hidden Ways AI in Transcriptions and Speech Analytics Transform CX

The consumer is the ultimate winner in the race for accuracy in speech recognition

ASAPP Research takes the lead, moving ahead of Google, with 98.25% ASR accuracy. Consumer companies and the customers they serve are the real winners. Read more

Kyu Han
Kyu Han, PhD

Director of Speech Modeling, ASAPP

ASAPP—Fast, accurate transcription and analytics can transform your business

Fast, accurate transcription and analytics can transform your business

Real-time highly accurate transcription that feeds analytics for immediate action can significatly improve CX performance and customer satisfaction. Watch now

Tao Ma
Tao Ma, PhD

VP of Language Technology group at ASAPP

ASAPP—Fast, accurate transcription and analytics can transform your business