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ASAPP—What does it mean to augment an agent?

Video

What does it mean to augment an agent?

When artificial intelligence and machine learning assist contact center agents both consumer companies and the customer they serve win. Watch now

Yvette Kanouff
Yvette Kanouff

Partner of JC2 Ventures and Advisor to ASAPP

ASAPP—What does it mean to augment an agent?