Digital Engagement

Balancing customer expectations with efficiency

Are you meeting your customers where they are? Don’t get left behind as customer expectations evolve. Watch now

Judith Spitz
Judith Spitz, PhD

Advisor, ASAPP

ASAPP—Rachel Knaster

Can your sales agents generate more revenue?

Customers are eager to take care of shopping needs by messaging with agents. See how you can grow revenue by using AI to empower your digital sales team. Watch now

Rachel Knaster
Rachel Knaster

Chief Product Officer, ASAPP

ASAPP—Rachel Knaster
ASAPP—Michael Lawder

What’s keeping CXOs up at night?

CXOs have a tough job, trying to deliver great customer experience with often limited resources. The good news? There’s an innovative solution to almost all their worries. Watch now

Michael Lawder
Michael Lawder

Chief Experience Officer, ASAPP

ASAPP—Michael Lawder
ASAPP—Rachel Knaster

The real reason consumers resist digital engagement

Why haven’t consumers been quick to embrace digital channels for support and sales? Provide seamless omni-channel experiences and you can change that, fast. Watch now

Rachel Knaster
Rachel Knaster

Chief Product Officer, ASAPP

ASAPP—Rachel Knaster