AI Native®

ASAPP - AI as a feature is not enough

AI as a feature is not enough

AI Native® technology creates opportunities for significant optimization in the contact center. Watch now

Nirmal Mukhi
Nirmal Mukhi

Senior Director of ML Infrastructure

ASAPP - AI as a feature is not enough
ASAPP—Gustavo Sapoznik

Increasing human productivity is key to transforming CX

True CX innovation requires a focus on the agents who interact with your customers all day. Watch now

Gustavo Sapoznik
Gustavo Sapoznik

Founder and CEO, ASAPP

ASAPP—Gustavo Sapoznik
ASAPP—Gustavo Sapoznik

Real results in weeks—not months (or years!)

Frustrated by legacy contact center technology, but not up for the heavy lift to add enterprise software? Implement ASAPP AI and see real results in just weeks. Watch now

Gustavo Sapoznik
Gustavo Sapoznik

Founder and CEO, ASAPP

ASAPP—Gustavo Sapoznik
ASAPP—Rethink your approach to AI to realize monumental value.

Rethink your approach to AI to realize monumental value.

Layering new technology on old systems may provide small incremental value—but real gains come from rethinking what’s possible and considering a new approach. Watch now

Judith Spitz
Judith Spitz, PhD

Advisor, ASAPP

ASAPP—Rethink your approach to AI to realize monumental value.
ASAPP—Gustavo Sapoznik

Innovating to solve complex CX problems

Siloed legacy technology frustrates your customers. See how innovations in AI help you deliver far better customer experiences—and elevate productivity at the same time. Watch now

Gustavo Sapoznik
Gustavo Sapoznik

Founder and CEO, ASAPP

ASAPP—Gustavo Sapoznik
ASAPP—Research feeds product innovation

Research feeds product innovation

Real product innovation is born from machine learning research—and a passion for doing things that have never been done before. Watch now

Sam Altschul
Sam Altschul, PhD

Machine Learning Scientist, ASAPP

ASAPP—Research feeds product innovation
ASAPP—How machine learning delivers a custom solution for every enterprise

How machine learning delivers a custom solution for every enterprise

ASAPP AI models continuously learn from every customer interaction to optimize for your business. Learn why this advanced machine learning is radically more efficient than rules-based systems. Watch now

Michael Griffiths
Michael Griffiths

Data Scientist, ASAPP

ASAPP—How machine learning delivers a custom solution for every enterprise
ASAPP—Academic research vs. solving real world problems

Academic research vs. solving real world problems

Pushing the limits of AI and taking it beyond exploration to solve real world problems requires great collaboration between our Research and Product teams. Watch now

S. R. K. Branavan
S.R.K Branavan, PhD

VP of Research at ASAPP

ASAPP—Academic research vs. solving real world problems
ASAPP—Hidden anomalies—and why you might want to find them.

Hidden anomalies—and why you might want to find them.

If you only watch for outliers you may miss important anomalies that can impact your business. Learn how ASAPP Data Scientists are spotting hidden insight. Watch now

Sam Altschul
Sam Altschul, PhD

Machine Learning Scientist, ASAPP

ASAPP—Hidden anomalies—and why you might want to find them.
ASAPP—Gustavo Sapoznik

What does AI Native® technology mean for innovation in customer experience?

Real digital transformation only happens when you reimagine what’s possible with machine learning at the core. That’s what ASAPP does—and it’s changing customer experience. Watch now

Gustavo Sapoznik
Gustavo Sapoznik

Founder and CEO, ASAPP

ASAPP—Gustavo Sapoznik