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Why I joined ASAPP: This holistic approach takes AI to new levels

Why I joined ASAPP: Taking AI to new levels in enterprise solutions

Ryan McDonald, PhD shares his excitement about joining ASAPP, and the opportunity to build revolutionary products that are AI-centric from concept. Read more

Ryan McDonald
Ryan McDonald, PhD

Chief Scientist at ASAPP

Why I joined ASAPP: This holistic approach takes AI to new levels
ASAPP—Gustavo Sapoznik

Our big product visions are unlocked by our deep research capabilities

ASAPP has an innovative vision for how to solve CX performance problems. To achieve this vision, our research team continually pushes the boundaries of what’s possible in AI. Watch now

Gustavo Sapoznik
Gustavo Sapoznik

Founder and CEO, ASAPP

ASAPP—Gustavo Sapoznik
ASAPP—Is your customer experience always getting smarter?

Is your customer experience always getting smarter?

Take CX performance to new heights. Use automation to support your agents in serving your customers well—in a way that chatbots alone simply can’t. Read more

Michael Lawder
Michael Lawder

Chief Experience Officer, ASAPP

ASAPP—Is your customer experience always getting smarter?
ASAPP—Rachel Knaster

Can your sales agents generate more revenue?

Customers are eager to take care of shopping needs by messaging with agents. See how you can grow revenue by using AI to empower your digital sales team. Watch now

Rachel Knaster
Rachel Knaster

Chief Product Officer, ASAPP

ASAPP—Rachel Knaster
ASAPP—Are you tapping into the power of personalization?

Are you tapping into the power of personalization?

Innovations in AI and machine learning allow you to offer more predictive, personalized engagement. See how improving the customer experience can not only increase loyalty, but boost your marketing ROI. Read more

Michael Lawder
Michael Lawder

Chief Experience Officer, ASAPP

ASAPP—Are you tapping into the power of personalization?
ASAPP—Michael Lawder

What’s keeping CXOs up at night?

CXOs have a tough job, trying to deliver great customer experience with often limited resources. The good news? There’s an innovative solution to almost all their worries. Watch now

Michael Lawder
Michael Lawder

Chief Experience Officer, ASAPP

ASAPP—Michael Lawder
ASAPP—Macario Namie

Generic transcription models yield generic results

Get more value from speech transcription, with ML models tuned specifically to your business. Analyze every call in real time—and take immediate action on insights. Watch now

Macario Namie
Macario Namie

Marketing

ASAPP—Macario Namie
ASAPP—Reducing the High Cost and Carbon Footprint of Training NLP Models With SRU ++

Reducing the high cost of training NLP models with SRU++

Highly expressive and efficient neural models can be designed using SRU++ with little attention computation needed. Read more

Tao Lei
Tao Lei, PhD

Research Leader and Scientist at ASAPP

ASAPP—Reducing the High Cost and Carbon Footprint of Training NLP Models With SRU ++
ASAPP—Rachel Knaster

What keeps your agents from providing great service?

How do you make sure your agents have everything they need to serve your customers well—especially when they’re WFH and turn to the person next to them? Watch now

Rachel Knaster
Rachel Knaster

Chief Product Officer, ASAPP

ASAPP—Rachel Knaster
ASAPP—Gustavo Sapoznik

A very different perspective on customer experience

Create a persistent relationship with your customers across channels, meet them with context however they contact you. And, empower every agent to serve them best. Watch now

Gustavo Sapoznik
Gustavo Sapoznik

Founder and CEO, ASAPP

ASAPP—Gustavo Sapoznik