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ASAPP—Rachel Knaster

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You can’t get this depth of VoC insight from a few surveys

Rachel Knaster, Chief Product Officer, ASAPP

ASAPP—Michael Lawder

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A silver bullet to end the conflict between lower cost and better customer service

Michael Lawder, Chief Experience Officer, ASAPP

ASAPP—Macario Namie

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Do surveys or sample recordings give you enough VoC?

Macario Namie, Chief Marketing Officer, ASAPP

ASAPP—To realize Forrester’s vision of conversational intelligence, a human focus is needed.

Article

To realize Forrester’s vision of conversational intelligence, a human focus is needed.

Macario Namie, Chief Marketing Officer, ASAPP

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