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ASAPP—Tightening budgets and ambitious goals in the contact center

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Tightening budgets and ambitious goals in the contact center

Pierre Zum Buttel, Head of Business Value Services, ASAPP

ASAPP—The key to happy customers? Learn from your best agents.

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The key to happy customers? Learn from your best agents.

Judith Spitz, PhD, Advisor, ASAPP

ASAPP—Michael Lawder

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CX: A value center, not just a cost center

Michael Lawder, Chief Experience Officer, ASAPP

ASAPP—Automation Should Help Resolve, Not Deflect

Article

Automation should help resolve, not deflect

Austin Meyer, Head of Solution Design at ASAPP

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