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ASAPP—How do you know if ML-based features are really working?

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How do you know if ML-based features are really working?

Jonathan Rossi, Senior Customer Success Manager at ASAPP

ASAPP—Solving complex contact center challenges requires innovation.

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The brittleness of RPA is failing you

Nicolás D'Ippolito, PhD, Head of Engineering

ASAPP—Many channels, one conversational thread. It's what consumers expect.

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Many channels, one conversational thread. It’s what consumers expect.

Joshua Lachter, VP, Business Development at ASAPP

ASAPP—Time to rethink customer service

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It’s time to rethink customer service

Michael Lawder, Chief Experience Officer, ASAPP

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