Max Black

Max Black

Max Black is the VP of Customer Success at ASAPP. He and his team of ninjas that listen have the privilege of partnering with world-class enterprises to demolish their business goals, quarter after quarter. Previously, Max led customer engagements at IBM Watson, applying emerging AI to industries ranging from telecommunications to oil and gas. Max attended the Wharton School of the University of Pennsylvania and has spent his career focused on technology.

How does AI-driven agent augmentation improve productivity?

Provide AI-driven assistance for your agents and they’ll know exactly what to say and what to do throughout each customer interaction. Watch now