Joshua Lachter

Joshua Lachter

Joshua Lachter is VP, Business Development at ASAPP. He joined the company in 2015 as one of its first non-technical employees. Prior to ASAPP, he worked in financial services and advisory.

Removing the tradeoff between cost savings and customer satisfaction

Innovations in AI completely change what’s possible in CX. No need to make trade-offs between cost of care and great customer experience. Now you can optimize both. Watch now

Many channels, one conversational thread. It’s what consumers expect.

Customers want to have a singular relationship with your company—a single record of truth no matter how they contact you—on voice or digital channels. ASAPP makes it happen. Watch now

Frankenstack technology impedes contact center performance.

Consumer expectations have grown. Use artificial intelligence to overcome the limitations of disparate technology–and increase performance exponentially. Watch now