Joseph Hackman

Joseph Hackman

Joseph Hackman is the Senior Machine Learning Engineering Manager for Machine Learning Technology at ASAPP. His career spans a number of machine learning applications including smart cities, fitness, healthcare, and internet-of-things. He has an MS in Computer Science and Engineering from Oregon Health and Science University School of Medicine. Joseph is also co-author of 9 ASAPP patents on Natural Language Processing innovations.

The profound limitations of rules-based chatbots

Rules-based chatbots simply can’t handle the complexities of customer conversations. See why forward-looking companies have moved on. Read more